Privacy Policy

Welcome to Keep My Frame! We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, place an order, or contact us.

We’ve made this as easy to understand as possible, because you deserve to know exactly what’s going on with your info.


What Information We Collect

We only collect the information we need to serve you better. Here’s what we might gather:

When You Place an Order

  • Your name

  • Shipping and billing address

  • Email address

  • Phone number (if needed for delivery or order updates)

  • Payment details (processed securely via trusted third-party providers)

When You Contact Us

  • Your name and email address

  • Any information you provide in your message or form submission

When You Use Our Website

  • IP address

  • Browser type and version

  • Device type

  • Pages visited, time spent, and how you interacted with our site

We collect this data using cookies and analytics tools (like Google Analytics) to help improve your experience on our site.


How We Use Your Information

We use your information only for reasons that help us serve you better. Here's how:

  • To process and ship your order

  • To send you email updates about your order or customer service inquiries

  • To respond to your questions or concerns

  • To improve our website and services

  • To offer support and troubleshoot problems

  • To send occasional product updates, offers, or newsletters (only if you opt in)

We do not use your personal info to spy, stalk, or annoy you with endless emails.


Payment Information & Security

We never store your full credit card details.

All payments are securely handled by trusted third-party payment processors like Stripe, PayPal, or Shopify Payments. These services meet industry-standard security protocols, including encryption and fraud protection.

We only receive a confirmation that your payment was successful — not your card number.


Sharing Your Information

We don’t sell your info — not to marketers, spammers, or creepy data brokers.

We only share your information in the following cases:

  • With shipping partners (like USPS, UPS, FedEx) to deliver your order

  • With payment processors to handle your purchase

  • With email services to send you updates if you’ve subscribed

  • If we’re legally required to (e.g., law enforcement with a valid request)

  • With service providers that help us operate our business, under strict confidentiality terms


Cookies and Tracking Tools

Cookies are small data files stored on your browser when you visit a website. They help our site remember your preferences.

We use cookies to:

  • Improve site performance

  • Understand how people use our website

  • Keep your cart saved between visits

  • Offer a smoother, faster experience

You can turn cookies off in your browser settings, but it might make our site work less smoothly.

We also use tools like Google Analytics to track general site activity. These tools don’t give us access to your name or personal info — they just show us trends (like which pages get the most visits).


How We Protect Your Information

We take security seriously. Your data is stored on secure servers, and we use encryption, firewalls, and other tools to protect it.

While no system is 100% hacker-proof, we follow best practices to make sure your info stays safe.


How Long Do We Keep Your Info

We keep your information only as long as necessary to:

  • Fulfill your order

  • Provide support

  • Meet legal or financial reporting requirements

If you’ve created an account, your data stays until you delete it or ask us to remove it.


Your Rights

Here’s what you can do anytime:

  • Request access to the personal data we have on you

  • Ask us to delete your data

  • Unsubscribe from our emails

  • Update your info if something changes

Just send us a message at [your email here] and we’ll help you out.


Kids’ Privacy

Our site is not meant for kids under 13, and we don’t knowingly collect information from them. If you think a child has shared personal info with us, contact us and we’ll delete it immediately.


Changes to This Policy

We might update this Privacy Policy from time to time to reflect new features or legal requirements. If we make big changes, we’ll post a clear notice on our website.

We recommend checking this page every so often to stay in the loop.


Contact Us

Still have questions? We’re here for that too.

You can contact us anytime at:

  • Phone: +1 401 474 1823

  • Email: Tnm.nco@gmail.com

We’ll reply as quickly as we can.